We last reviewed this policy on 2 February 2026.

PRIVACY POLICY

Summary

Controller: WSE Hong Kong Limited

Purpose: Providing you access to Wall Street English Knowledge Hub

Data collected: The data resulting from your use of the platform

Legal grounds for this processing: Your consent

Data transfers: Your data will be shared with (i) Wall Street English International companies, (ii) its IT providers, and (iii) your employer.

Origin of your Data: you

Your rights: You retain your rights to access, modify and delete your personal data, together with other legal rights. Please check these rights in detail and how to exercise them below.

Full text

Scope of this policy

If you are directed to this policy, it is because you want to have access to Wall Street English International Knowledge Hub platform.

Purpose of the processing

We will collect the following data about you: Name, email address, Region, Roleand Department (Data). Your Data will be included in WSE Hong Kong Limited’s database for the purpose of managing your access and use of Wall Street English Knowledge Hub platform.

In this context, we may contact you through the platform, by email, by telephone or in any other way (including SMS, Whatsapp, WeChat, and similar platforms), aboutyour use and satisfaction with the platform, or about new platform content or features. Note that we may use mathematical or statistical procedures to decide if and how we contact you for these purposes.

Your consent

We will process your Data because you consented to it. You can withdraw your consent at any time, and we cancel your access and delete your Data promptly.

Who are we going to share your Data with?

Your Data will be managed by our specialists and consultants and will be shared with other Wall Street English International group companies (see below*). These Wall Street English International companies will have access to your Data with the exclusive purpose of managing your access and use of Wall Street English Knowledge Hub platform.

Your Data may also be shared with your employer and your employer’s group of companies, if you are an employee of one of our franchisees.

Your data will be shared with AWS, an Irish company, that is providing the IT infrastructure of the Knowledge Hub platform.

Our retention policy

We will keep your Data until the earlier of (i) you request us to cancel your access; or (ii) your employer request us to cancel your access; or (iii) we decide to cancel your data, in our absolute discretion.

Contact details

If you have any questions about our Privacy Policy or wish to exercise any of your statutory rights, do not hesitate to contact us at:

Data Protection Officer

WSE Hong Kong Limited

Unit 1906-10, 19/F, Prosperity Place,

6 Shing Yip Street,

Kwun Tong, Kowloon, Hong Kong

– or email us at [email protected]

WSE Hong Kong Limited is a Hong Kong company, with Business Registration number 68277273, and with registered address at WSE Hong Kong Limited, Unit 1906-10, 19/F, Prosperity Place, 6 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong SAR.

Special note to individuals in the EEA

Representative: In order to ensure compliance with the European Union General Data Protection Regulation (GDPR), note that you can contact our Data Protection Officer in our EU representative company, Franchise Support & Services, S.L., a Spanish company, Tax ID B60662533, with registered address at carrer Tuset 20-24 5º 3ª, Barcelona 08006, Spain.

Transfers outside the EEA: As stated above, we may transfer your Data outside of the EEA, to our group companies (see below*). We understand that this is necessary to ensure proper management of your access and use of Wall Street English Knowledge Hub platform and that it does not impact on your interest and rights as data subject (legitimate interest).

We have ensured that all transfers of Data outside of the EEA are subject to appropriate safeguards, by signing standard data protection clauses.

Your rights: The GDPR also requires that we list your statutory rights. These are the following:

a) Right to request access to and rectification or erasure of personal data.

b) Right to restriction of processing. This enables you to ask us to suspend the processing of your Data in the following scenarios: (a) if you want us to establish the Data's accuracy; (b) where our use of the Data is unlawful but you do not want us to erase it; (c) where you need us to hold the Data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your Data but we need to verify whether we have overriding legitimate grounds to use it.

c) Right to object to processing. Where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your Data for direct marketing purposes.

d) Right to data portability. We will provide to you, or a third party you have chosen, the personal data you have provided to us, in a structured, commonly used, machine-readable format.

e) Right to withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal).

f) Right to obtain a copy of the documentation showing that we comply with GDPR when we transfer your personal information outside the EEA.

In order to exercise any of these rights, send an email to [email protected] or a letter to our EU representative postal address (Data Protection Officer, Franchise Support & Services, S.L., carrer Tuset 20-24 5º, Barcelona 08006, Spain).

Remember that, if you think that we have breached your data protection rights, you can file a complaint with the Spanish Data Protection Agency (www.agpd.es).

*Wall Street English group companies are Franchise Support & Services, S.L., a Spanish company, WSE Italy Srl, an Italian company and Wall Street English India Private Limited, an Indian company.